COVID-19 Coverage Information

The Midwest Operating Engineers Welfare Fund is closely monitoring the 2019 Novel Coronavirus (COVID-19) outbreak. We are committed to helping our members stay informed and educated about COVID-19 and assisting those who might be affected.

  • Members needing assistance from the Fund Office must call the Fund Office first.  No outside visitors are allowed to enter the building. Click here for more information.
  • Members seeking services from one of the Operators’ Health Centers must call first as both facilities will only be accepting urgent care cases. PLEASE READ information noted below.

We ask for your patience and understanding during this time of uncertainty.  We are prioritizing the needs of each member and will respond to inquiries as soon as possible.

OPERATORS’ HEALTH CENTERS – Adjusts Operations to Combat the Spread of the COVID-19 Virus

Together, we are facing an unprecedented situation. The global coronavirus pandemic is affecting all our families, our organizations, our communities and our way of life. We are monitoring this situation closely and altering workflows and business as necessary to ensure we are aligning with State and Federal mandates and working to preserve the safety of the membership and the Health Center Staff.

Toward that end, the Operators’ Health Centers must make the following changes effective immediately and until further notice:

• First and foremost, both locations will remain open and will continue to operate during normal business hours.
• Following the mandates of Illinois Governor J.B. Pritzker, Indiana Governor Holcomb, and the CDC’s urging of social distancing and for the safety of all, the Operators’ Health Centers will be limiting visits at both the Countryside and Merrillville facilities to urgent care cased only.
• All non-urgent visits will be conducted virtually, over the phone or rescheduled at the patient’s convenience.

There is a growing shortage of personal protection equipment (PPE) such as masks, sanitizers, plastic gloves, etc. in all medical facilities. These changes will ensure that our Health Centers will be able to maintain enough PPE supplies to manage all urgent care cases.

So, effective immediately, the Health Center Staff will be contacting all members with upcoming scheduled visits and offer to transition non-essential services to a virtual environment (telephone or video). If you are in need of services from the Health Center, it is critical that you call first, and they will complete an assessment to determine the most appropriate type of appointment and course of treatment.

• Countryside, IL (708) 485-2273
• Merrillville, IN (219) 525-1150

We thank you for your continued patience and your support to our health center staff and medical during this challenging time. Best of health to all our families and please be safe.


All individuals are urged to take basic preventative measures to avoid exposure or infection by the virus causing COVID-19. Please consult the CDC’s website for guidance and recommendations.

Once you visit the website and if you are not feeling well, you can click the If You Think You Are Sick button and you will note that there is a Self-Checker chat box that pops up.  This is a quick assessment of your symptoms and will offer you guidance on next steps.


For up-to-date recommendations and guidance about travel to and from affected areas and other COVID-19 topics, please consult the CDC’s website


For updated information regarding all Union related business, please check

Also, if you are a dues paying member, there are several FREE resources available through the Midwest Coalition of Labor (MCL), and one of the benefits available to you is MCL Union Legal Services. This valuable service has offered to field any questions regarding medical leave in the new Families First Coronavirus Response Act (FFCRA) and the existing Family and Medical Leave Act (FMLA) that union members might have. They are doing this FREE of charge.

Members can call MCL Union Legal Services at (877) 694-2663.


Training Center to Re-Open Monday, April 27 for Limited Field Training by Reservation Only.  On Monday, April 27th the William E. Dugan Training Center will begin offering members limited field training, by reservation only. There will be no classroom training or access to the inside of the Training Center, so we are able to offer this training while remaining in compliance with government mandates on physical gatherings and school closures. Training will be limited to field equipment.

  • Members must reserve equipment by calling (815) 722-3201. Please be patient. We expect extreme demand and will work to accommodate you as best we can.
  • When you arrive for training, call (815) 722-3201 from the parking lot to notify Training Center staff that you’ve arrived and they will grant entry to members one at a time.
  • All members are required to bring their own hard hats and safety vests and are strongly encouraged to wear masks and gloves as well.
  • All Training Center staff must wear masks.
  • There will be no cafeteria service, and you must eat lunch in your vehicle in the parking lot.
  • If you are feeling sick in any way, please do not come to the Training Center.


Unfortunately, the 20||20 Mobile Vision Team is indefinitely suspending operations in Illinois. If you were scheduled for an upcoming visit, the Mobile Vision Team will contact you separately. For those members that utilized the Mobile Vision services, you will receive an email with information regarding (1) how to receive your medical records from 20||20 or (2) if you need any post-exam support.


The Know Your Union class that was scheduled for Saturday, March 28, 2020 from 8:00 a.m. – Noon has been cancelled. If you were scheduled to attend this event, you will be notified when the class has been rescheduled.


The Retirement Services Group will be contacting members that have scheduled in-person meetings at the Fund Office.  Please understand that we are taking necessary precautions to protect both members and staff.  Appointments will either be rescheduled to a later date, depending on the member’s retirement Effective Date, or the Retirement Services Group Representative will assist the member with completing their retirement packet over the phone.

If you need to have any documents notarized, please read the Executive Order signed by Governor J.B. Pritzker regarding updated notary procedures.


With regard to treatment for COVID-19, our plans cover medically necessary services, including physician services, testing when recommended by a physician, hospitalization and emergency services consistent with the terms of the member’s benefit plan. Members should always call the number on their Medical ID card for answers to their specific benefit questions.

The Welfare Fund Board of Trustees recently approved telehealth and virtual provider visits for a temporary period until further notice due to the COVID-19 pandemic.  All eligible members, retirees and dependents will be able to use these services.  Letters explaining these services will be in the mail as soon as administratively possible.

  • Advocate Immediate and Urgent Care Centers – Our immediate and urgent care centers are open to serve your walk-in, health care needs. In response to the COVID-19 pandemic, some immediate and urgent care centers have been modified to serve those seeking immediate care who also may be experiencing COVID-19 symptoms (fever, cough, shortness of breath) or who may have been exposed to COVID-19. Other nearby locations are designated to serve those without COVID-19 symptoms or exposure. And some centers serve everyone, but in separate spaces. We are not offering COVID-19 testing at our immediate and urgent care centers.
  • MinuteClinics have also revised their current workflows due to the COVID-19 pandemic, click here for more information.
  • EyeMedClick here for updated FAQs regarding vision services available during COVID-19 pandemic.  More information on COVID-19 Eye Health Questions.
  • ATI Physical Therapy – Rolls out TelePT. Call your nearest location today. Learn more here.
  • Franciscan Health – if you suspect that you have COVID-19, you can utilize one of the following resources to receive medical guidance.
    •  a). There is a link to the online assessment along with additional information in the page.  b).  When completing the assessment, if the individual qualifies for a nursing consultation and accepts the offer to speak with a nurse, the system will automatically direct the information to the Franciscan Engagement Center for coordination.  c). If the individual does not qualify for a nursing consultation at the time they are provided information consistent with CDC guidelines.
    • Call 1-833-802-3436. a). For those needing assistance completing the assessment, we have a phone consultation service that will help the individual complete the assessment. b). In the same manner as the online assessment, if the individual qualifies for a nursing consultation and accepts the offer to speak with a nurse, the system will automatically direct the information to the Franciscan Engagement Center for coordination. c). In the same manner as the online assessment, if the individual does not qualify for a nursing consultation at the time, they are provided information consistent with CDC guidelines.
  • ERS (Member’s Assistance Program) – There are several resources available to members and their families.  Learn more here.


As an active eligible member, you may receive a weekly disability benefit if you are unable to work for more than eight (8) consecutive days because of an injury or illness and you are under the regular care of a medical doctor.  If you meet the 8-consecutive day requirement, your benefit begins retroactively to day one.  Please be advised that this benefit is not payable if you were on layoff or on unemployment when the injury or illness occurred. For more information regarding weekly disability benefits, visit and click on Disability Claim Instructions and Forms or contact the Disability Department at (708) 482-7687 for more information.


If you typically fill your Long-Term Medication (Maintenance Medication) for 90-days with in-store pick-up, many local pharmacies are offering alternative options for patients to obtain their prescriptions, in an effort to help patients avoid having to go into the pharmacy.

Some alternative options include having your prescription mailed to you FREE of charge, drive through window pick-up, or curbside pick-up.  For additional information, contact your local pharmacy.

Alternatively, you can have your Long-Term Medication delivered through OptumRx Home Delivery pharmacy.  You can contact OptumRx Customer Care Call Center at (855) 697-9150 to answer any questions you may have with regard to this service.

*Pharmacy Benefit Department-Staff Tip: By filling a 90-day supply rather than a 30-day supply, you decrease your pharmacy visits by two!

Please Note:  OptumRx’s Emotional-Support Help Line is available to support anyone who may be experiencing anxiety or stress following the recent developments around COVID-19. The free service can be reached at (866) 342-6892, 24 hours a day, seven days a week and is open to all.