COVID-19 Coverage Information

Updated Information:

  • The District Union Halls will re-open starting Monday, April 26, 2021.  All members and visitors will be required to wear a mask and socially distance.
  • The Fund Office will remain closed until further notice.  The only appointment that can be scheduled is either for the Operators’ Health Center or for members that have an appointment with the Retirement Services Group to seek assistance with completing their retirement application packet.  Members must call the Fund Office and schedule these appointments as no walk-ins will be allowed.  Upon entry into the building, you must wear a mask and you will be required to get a temperature scan and answer a brief health assessment. 

We ask for your patience and understanding during this time of uncertainty.  We are prioritizing the needs of each member and will respond to inquiries as soon as possible.


During the COVID-19 outbreak, the staff at the Operators’ Health Centers (OHCs) are prioritizing levels of care.   We are excited to announce that starting June 1, 2020, both health centers will reopen and allow onsite access by appointment only.  Please Note:  The Fund Office will remained closed until further notice.

In some cases, a virtual visit will be offered in place of an onsite visit to continue to provide members with the safest way to receive care and reduce the possible transmission of COVID-19. Therefore, please understand that each health center may continue some routine or non-essential services by telephone or video.  We are making these decisions during this difficult time which will contribute to our overall health of the members and families of Local 150 and to also protect the health center staff.

For scheduled in-person appointments, all patients will be required to abide by the following rules:

  • Each patient and accompanying companion will be required to wear a mask through the entirety of the visit.
  • Companions of the patient will be limited to those essential to the appointment.
  • The lobby waiting area will have limited seating. Therefore, upon your arrival, please call the health center.  You may be instructed to wait in your vehicle until the health center staff calls you into the building for your appointment.

To schedule an appointment, please call (708) 485-2273 (Countryside facility) or (219) 525-1150 (Merrillville facility).  Alternatively, if you are an established patient, you can book an appointment online at  Even though the Countryside OHC facility will be open, the Fund Office will still remained closed until further notice to all outside visitors and vendors with the exception of those patients that have scheduled in-person appointments with the health center.

We want to assure you that we are taking all of the necessary precautions and following CDC guidelines and will continue to modify procedures accordingly and where necessary.

We appreciate your patience and understanding during this unprecedented time as we continue to Build Better Health.


All individuals are urged to take basic preventative measures to avoid exposure or infection by the virus causing COVID-19. Please consult the CDC’s website for guidance and recommendations.

Once you visit the website and if you are not feeling well, you can click the If You Think You Are Sick button and you will note that there is a Self-Checker chat box that pops up.  This is a quick assessment of your symptoms and will offer you guidance on next steps.


For up-to-date recommendations and guidance about travel to and from affected areas and other COVID-19 topics, please consult the CDC’s website


For updated information regarding all Union related business, please check

Also, if you are a dues paying member, there are several FREE resources available through the Midwest Coalition of Labor (MCL), and one of the benefits available to you is MCL Union Legal Services. This valuable service has offered to field any questions regarding medical leave in the new Families First Coronavirus Response Act (FFCRA) and the existing Family and Medical Leave Act (FMLA) that union members might have. They are doing this FREE of charge.

Members can call MCL Union Legal Services at (877) 694-2663.


Training Center to Re-Open Monday, April 27 for Limited Field Training by Reservation Only.  On Monday, April 27th the William E. Dugan Training Center will begin offering members limited field training, by reservation only. There will be no classroom training or access to the inside of the Training Center, so we are able to offer this training while remaining in compliance with government mandates on physical gatherings and school closures. Training will be limited to field equipment.

  • Members must reserve equipment by calling (815) 722-3201. Please be patient. We expect extreme demand and will work to accommodate you as best we can.
  • When you arrive for training, call (815) 722-3201 from the parking lot to notify Training Center staff that you’ve arrived and they will grant entry to members one at a time.
  • All members are required to bring their own hard hats and safety vests and are strongly encouraged to wear masks and gloves as well.
  • All Training Center staff must wear masks.
  • There will be no cafeteria service, and you must eat lunch in your vehicle in the parking lot.
  • If you are feeling sick in any way, please do not come to the Training Center.


Unfortunately, the 20||20 Mobile Vision Team is indefinitely suspending operations in Illinois. If you were scheduled for an upcoming visit, the Mobile Vision Team will contact you separately. For those members that utilized the Mobile Vision services, you will receive an email with information regarding (1) how to receive your medical records from 20||20 or (2) if you need any post-exam support.


There are several upcoming Know Your Union classes.  Classes will either be held at the District 1 Union Hall or at the Training Site in Wilmington, IL.  You will receive information in the mail regarding these sessions.


The Retirement Services Group will be contacting members that have scheduled in-person meetings at the Fund Office.  Please understand that we are taking necessary precautions to protect both members and staff.  Appointments will either be rescheduled to a later date, depending on the member’s retirement Effective Date, or the Retirement Services Group Representative will assist the member with completing their retirement packet over the phone.

If you need to have any documents notarized, please read the Executive Order signed by Governor J.B. Pritzker regarding updated notary procedures.


With regard to treatment for COVID-19, our plans cover medically necessary services, including physician services, testing when recommended by a physician, hospitalization and emergency services consistent with the terms of the member’s benefit plan. Members should always call the number on their Medical ID card for answers to their specific benefit questions.

The Welfare Fund Board of Trustees recently approved telehealth and virtual provider visits for a temporary period until further notice due to the COVID-19 pandemic.  All eligible members, retirees and dependents will be able to use these services.  Letters explaining these services will be in the mail as soon as administratively possible.

  • Advocate Immediate and Urgent Care Centers – Our immediate and urgent care centers are open to serve your walk-in, health care needs. In response to the COVID-19 pandemic, some immediate and urgent care centers have been modified to serve those seeking immediate care who also may be experiencing COVID-19 symptoms (fever, cough, shortness of breath) or who may have been exposed to COVID-19. Other nearby locations are designated to serve those without COVID-19 symptoms or exposure. And some centers serve everyone, but in separate spaces. We are not offering COVID-19 testing at our immediate and urgent care centers.
  • MinuteClinics – To help prevent the spread of COVID-19, MinuteClinic remain open to treat many routine healthcare needs. MinuteClinic is no longer accepting walk-in patients and all patients must make an appointment online.  Patients must wait in their vehicle outside the clinic until the provider textgs or calls the patient in. Visit for the latest updates.
  • EyeMedClick here for updated FAQs regarding vision services available during COVID-19 pandemic.  More information on COVID-19 Eye Health Questions.
  • ATI Physical Therapy – Rolls out TelePT. Call your nearest location today. Learn more here.
  • Franciscan Health – if you suspect that you have COVID-19, you can utilize one of the following resources to receive medical guidance.
    •  a). There is a link to the online assessment along with additional information in the page.  b).  When completing the assessment, if the individual qualifies for a nursing consultation and accepts the offer to speak with a nurse, the system will automatically direct the information to the Franciscan Engagement Center for coordination.  c). If the individual does not qualify for a nursing consultation at the time they are provided information consistent with CDC guidelines.
    • Call 1-833-802-3436. a). For those needing assistance completing the assessment, we have a phone consultation service that will help the individual complete the assessment. b). In the same manner as the online assessment, if the individual qualifies for a nursing consultation and accepts the offer to speak with a nurse, the system will automatically direct the information to the Franciscan Engagement Center for coordination. c). In the same manner as the online assessment, if the individual does not qualify for a nursing consultation at the time, they are provided information consistent with CDC guidelines.
  • ERS (Member’s Assistance Program) – There are several resources available to members and their families.  Learn more here.


As an active eligible member, you may receive a weekly disability benefit if you are unable to work for more than eight (8) consecutive days because of an injury or illness and you are under the regular care of a medical doctor.  If you meet the 8-consecutive day requirement, your benefit begins retroactively to day one.  Please be advised that this benefit is not payable if you were on layoff or on unemployment when the injury or illness occurred. For more information regarding weekly disability benefits, visit and click on Disability Claim Instructions and Forms or contact the Disability Department at (708) 482-7687 for more information.


If you typically fill your Long-Term Medication (Maintenance Medication) for 90-days with in-store pick-up, many local pharmacies are offering alternative options for patients to obtain their prescriptions, in an effort to help patients avoid having to go into the pharmacy.

Some alternative options include having your prescription mailed to you FREE of charge, drive through window pick-up, or curbside pick-up.  For additional information, contact your local pharmacy.

Alternatively, you can have your Long-Term Medication delivered through OptumRx Home Delivery pharmacy.  You can contact OptumRx Customer Care Call Center at (855) 697-9150 to answer any questions you may have with regard to this service.

*Pharmacy Benefit Department-Staff Tip: By filling a 90-day supply rather than a 30-day supply, you decrease your pharmacy visits by two!

Please Note:  OptumRx’s Emotional-Support Help Line is available to support anyone who may be experiencing anxiety or stress following the recent developments around COVID-19. The free service can be reached at (866) 342-6892, 24 hours a day, seven days a week and is open to all.