Valenz Care – Case Manager

It is extremely important to contact Valenz Care before receiving any of the services below.  Please note, this is not the complete list.  If you have any questions, please contact Member Services at (708) 579-6600:

  • Planned Inpatient Admissions to a Hospital;
  • Planned Inpatient Surgery;
  • Skilled Nursing and Long-Term Acute Care Admissions;
  • Durable Medical Equipment;
  • Home Health;
  • Outpatient Surgery in a Hospital or Surgical Facility;
  • Physical Therapy, Occupational Therapy and Speech Therapy; or
  • Managed Mental Health and Substance Abuse Services

Valenz Care will also provide Case Management services to you and your family. Their specialized Case Management Nurses can assist you and your family with coordination of medical issues related to Transplant Coordination, Oncology, Medical Rehabilitation, Neonatology as well as other complex care coordination for you and your family members. For convenience, Valenz Care has the same phone number (855) 298-0493 as our previous Case Management Service.


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Fund Office Hours

Monday – Friday
8:00 a.m. – 5:00 p.m.

8:00 a.m. – 12:00 p.m.

Closed Sundays

Eligibility/Member Services Hours

Mon., Tues., Wed., and Fri.
8:00 a.m. – 5:00 p.m.

9:00 a.m. – 5:00 p.m.

8:00 a.m. – 12:00 p.m.

Closed Sundays

Operators' Health Center Location and Hours

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